We are always pleased to hear from the general public however please bear in mind we are a voluntary organisation with a small office team so it may take a little time for us to respond.
If your query is regarding a swarm, please check out the Swarms Section on our Homepage. There you will find information about how to identify a honey bee swarm, together with links to our local Associations. Once you have established you are indeed looking at a honey bee swarm, your local Association will be only too happy to offer you their guidance.
If you are a FIBKA member, please quote your membership number to help us deal with your query as quickly as possible.